NetSetMan Support

DerChef

Member

Registered: 2009-02-07

Posts: 5

License question

does one licence for NetsetmanPro cover the use on two mobile devices when those are not runnig at the same time ?
Example: Netbook and big laptop.. i have that both but only use one at a time ( right now almost 90 % of the time the netbook it is so much easier to carry around)

I know 15 Euro is not much for the license but still no one wants to pay more than necessary...

NetSetMan Support

Administrator

Registered: 2005-08-06

Posts: 1,878

Re: License question

One license covers one installed version at one time.
You are allowed to uninstall it from one system and install it afterwards on another system. If you only use the program about once a month this could be your solution without buying a second license.

marcel75

Member

Registered: 2008-10-24

Posts: 3

Re: License question

also about license ... i installed (no update) the new version 2.6.2 and I am beeing asked about Name / Email / Licenses / Serial.
I never got a serial number, did I ?

My CustomerID: [removed for privacy reasons]

Last edited by NetSetMan Support (2009-11-26 20:45)

NetSetMan Support

Administrator

Registered: 2005-08-06

Posts: 1,878

Re: License question

Because your order was performed already more than one year ago, I assume you already used a previous version. Eversince the Pro version required license information that you received after your order. The license information has to be entered only once (at the first program start) and it's kept active when installing an update.

If you're performing a fresh installation you'll need the license data that you received back then. Please search though your emails.

Fishman

Member

Registered: 2013-01-12

Posts: 2

Re: License question

I know that this topic is kinda old, but I have same question as marcel75.
Unfortunately I don't have an option to find old emails with provided serial number, so what can be done with it now?

NetSetMan Support

Administrator

Registered: 2005-08-06

Posts: 1,878

Re: License question

I'm afraid to tell you that there's no such thing like an unlimited license resend guarantee. Customers are asked to keep their license in a safe place (both as a digital backup as well as printed out).
As an additional service the license information is kept available for the customer for two years and can be resend through the customer area.

Fishman

Member

Registered: 2013-01-12

Posts: 2

Re: License question

Thank you for quick answer. Unfortunately I have bought Pro version in 2007 so resending license via customer area not apply to this case. Anyway thanks a lot for clarifying that matter.