NetSetMan Support

kddh

Guest

No Networkadapter found

Hi,
I just downloaded Your App because it looks simple and usefull.

I installed and started it, but it cannot find a network adapter.
there are two in my System:
An SiS 900 onboard 100MBit Ethernetadapter beeing connected and having its IP via DHCP, working without problems!
The second is the IEEE1394 Firewire, activated but not connected.
NetSetMan has v2.2.3.
Windows is XP with SP1, no updates, no other Stuff (i.e. not .Net, no newer DX, etc.)
Only special things:
Only one User, the Administrator (so there shoild be no restrictions).
A Firewall which prevents svchost etc. communicating with IP outside my LAN, but I know what I'm doing so this should be no problem.

I'm a Programmer myself and I wonder how You determine the installed Networkadapters ;-)

grx
kddh

kddh

Guest

Re: No Networkadapter found

Hi,
I thought it would be usefull for You to see some status dump.
Funny: The mac-address below was really stated as 00-...-00,
hmmm. But the network works fast and without any problems.

C:\Dokumente und Einstellungen\Administrator>ipconfig /all

Windows-IP-Konfiguration

        Hostname. . . . . . . . . . . . . : Blockbuster
        Primäres DNS-Suffix . . . . . . . :
        Knotentyp . . . . . . . . . . . . : Unbekannt
        IP-Routing aktiviert. . . . . . . : Nein
        WINS-Proxy aktiviert. . . . . . . : Nein

Ethernetadapter LAN-Verbindung:

        Verbindungsspezifisches DNS-Suffix:
        Beschreibung. . . . . . . . . . . : SiS 900-PCI-Fast Ethernet-Adapter
        Physikalische Adresse . . . . . . : 00-00-00-00-00-00
        DHCP aktiviert. . . . . . . . . . : Ja
        Autokonfiguration aktiviert . . . : Ja
        IP-Adresse. . . . . . . . . . . . : 192.168.132.100
        Subnetzmaske. . . . . . . . . . . : 255.255.255.0
        Standardgateway . . . . . . . . . : 192.168.132.254
        DHCP-Server . . . . . . . . . . . : 192.168.132.254
        DNS-Server. . . . . . . . . . . . : 192.168.132.254
        Lease erhalten. . . . . . . . . . : Mittwoch, 24. Mai 2006 13:14:09
        Lease läuft ab. . . . . . . . . . : Donnerstag, 25. Mai 2006 01:14:09

C:\Dokumente und Einstellungen\Administrator>ver

Microsoft Windows XP [Version 5.1.2600]

NetSetMan Support

Administrator

Registered: 2005-08-06

Posts: 1,878

Re: No Networkadapter found

Hello,

In the past I've got the same problem a few times. It seems to be an extemly rare problem, but it exists. Therefor I'd definitely like to find a solution for this. Because it's not possible to reconstuct this problem it depends on some help by users like you.

NetSetMan asks Windows for all available network connections and then filters them to show those with an IP protocol.

It's very interessting that your MAC address is not listed correctly.
It seems that something is blocking your Windows from getting certain settings or information from your network.
This can be a wrong/erroneous driver, a (security) software blocking access, a virus/spyware which changed some settings etc.

I see three possible ways to try to fix this problem.
Please make a system restore point to be able to get back to the current settings if something goes wrong.
1. There's a tiny tool called WinSock XP Fix 1.2. It helped me one with my network when I had big problems with it. Just run it and click "Fix". All protocols and registry settings are fixed automatically.
2. Re-/Install new drivers for your network adapter
3. Run Windows in secure mode and try it out again (both NetSetMan and "ipconfig /all") to see if it works then. If it does then its probably a problem with some installed software.

Try those points and have a look after each try if it helped so that it's clear which method can solve the problem problem.

Please keep me informed.

kddh

Guest

Re: No Networkadapter found

Hi,
I'm sorry, I tried each step, but none worked.
Furthermore I tried some other things like disableing my firewall ;-)

I forgot to tell you, that I installed a wireless adapter some time ago. I pluged it today and started your app. I also installed the MS WPA update (there are two for WinXP-SP1 and I installed both).
Your app found the wireless networkadapter, but not the other ones (firewire and sis900).

Another thing I have installed is the Cisco VPN Adapter. This one places itself in each adapter to catch an redirect some packets or so. I know it to be sometimes somewhat incompatibel to other stuff, but it's the only way to get acces to the intranet of our university.

Finally I went to the Networkadapter Configuration under "advanced" I assigned a MAC-address manually. Now Your App found the Adapter (!). More funny it found two LAN-Adapters, both named SiS-900. The otherone might be an old invalid registry entry.
Ok, I go back to my Laptop and try to restore the old systemsetting point, just wait a minute ;-)

Well, after restoring, as before it found no adapter. Again, I assigned a MAC Number and again, your tool finds two adapter of which one is wrong.

If you are interested, you may send me a modified version which writes the list of found adaptes into a logfile. Then we will know wether it cant find the adapters or wether it finds them but doesn't display because it thinks they were not bound to tcp.

Btw.: I've found another little bug while starting in safe mode:
Your App stores the last Position of the main form but doesn't care wether it is visible.
In safe mode I had 640x480 resolution and your App placed somewhere outside. I was able to move it back by pressing Alt-Spacebar -> move window and then moving it to the left ;-)
But remember that some people use two or more displays and the app may be placed on the second one, so to be complete you should check position and display-count.

yours
kddh

NetSetMan Support

Administrator

Registered: 2005-08-06

Posts: 1,878

Re: No Networkadapter found

I've sent you a debugger tool and am waiting for your results via email.

It's correct that your Firewire adapter is not shown since it does not have the IP protocoll installed. But we have to find out why your sis900 is not shown.

The Cisco VPN Adapter shouldn't be a problem. I have it installed on my laptop, too.

Thank you for telling me the resolution problem. I haven't thought of such a case and will include a short routine to check the coordinates.